180-day worklist drop-off conditions

e-Referral Service (e-RS)
1

It’s known behaviour that UBRNs drop off the Referrals for Review worklist after 180 days, and the same behaviour is present for A&G requests.

Could I please confirm which timestamp is used to calculate 180 days for both referral and A&G requests?

And is it exactly 180 days, or 6 months, computed some other way?

Thank you.

2

Hi,

Both referral and A&G request worklists are configured with automatic.dropoff.days=180 days.
A&G uses a daybased expiry calculation (start of day + 180 days + 1 day), then drops off once end_date is no longer in future.
For Referrals for Review uses different timestamp sources depending on the route:

  • booked referral path calculates based on the appointment start date/time, then sets expiry to midnight at the start of the following day.
  • triage deferral path calculates expiry from when it’s added to the worklist, + 180 days, then rounded to the start of the next day.

Retrieval logic uses strict date comparison (end date > current date), and when that condition is no longer true, the request will drop off.