Hi - I’ve noticed that the integration environment at https://int-ers.nhs.uk/ and https://int.api.service.nhs.uk/referrals/FHIR are returning errors. The UI is saying ‘The NHS e-Referral Service is currently unavailable.’ and I’m getting a 503 Service Unavailable from the API.
Is this planned maintenance, or an outage? Do you have an idea when this might be resolved?
Apologies if there was a notification or a status dashboard that I should be checking instead, I couldn’t spot anything.
I’ve checked again this morning (Monday 10-Aug-2026) and whilst I can now log in to int-ers.nhs.uk, I’m getting this error when viewing either patients or referrals:
Sorry for the inconvenience. Go back and try again.
If the problem persists, contact your local support desk.
I’m suffering the same issues here. I’m getting 500 responses to A005 calls. I can also log into the int-ers.nhs.uk but can’t call the APIs.
Can we have an update please?
Thanks
Jim
Having the same issue too.
Hi All,
There was a planned change on Friday https://digital.nhs.uk/services/path-to-live-environments/forward-change-schedule
I’ve let our delivery partner know about the issue today, to allow investigation - I’ll ask them to post back here.
Hi, unfortunately the change planned for Friday was delayed due an issue that we are still trouble shooting.. The deployment of the new release into eRS-INT completed successfully, however we were unable to complete smoke testing due to issues when communicating with PDS.
We believe this issue relates to the Spine Internet Gateway changes in this release, and we are working ITOC and DIR to investigate this and resolve.
This means eRS-INT is currently unavailable, and we’ve kept the front doors closed to limit user access at this time.
Hi, we’ve now successfully completed smoke testing of the new release and INT should now be back up and running.