Hi,
There appears to be issues with the NHS eRS integration environment.
The NHS eRS integration webpage is having issues. Its extremely slow, takes over a minute to do simple searches that usually takes a few seconds, and then when trying to submit a referral it times out- https://int-ers.nhs.uk/patient/refer/initial
There’s a problem with our system
Sorry for the inconvenience. Go back and try again.
If the problem persists, contact your local support desk
Some eRS api calls from our application also seem to be timing out.
Thanks,
Andy
We have also been observing extremely slow responses today, which are consistently hitting our 100s timeout.
We see this across all the eRS endponts in INT.
Confirming we are also experiencing slowness on api end points
Dear All,
Thank you for raising this to our attention - we have spoken to our delivery partner who believe they understand the issue - which is e-RS side, not supplier side.
An RFC is being raised for approval to resolve this issue tomorrow, exact timings TBC. We’ll post again when we know a little more detail. Apologies for the distruption.
@Andrew_Zagozda @mungles2025 @gareth.perkins
Hi Folks,
Quick update - the RFC is now due to commence at 5pm today, to address the performance issues you have experienced.
All seems to be working again now, thanks.
Hi all, the RFC was closed at 18:37 yesterday (thanks for confirming @Andrew_Zagozda )