Create a new prescription API Error Encounter

I wanted to reach out regarding an issue we’ve encountered while attempting to run the “Create a new prescription ($process-message#prescription-order)” API. I’ve prepared a detailed document outlining the steps we followed and the problem we faced.

You can access the document using the following URL: Error Document

Many thanks for your query. Our records show you are currently onboarding to EPS, and you have self-resolved this issue and are now successfully sending prescriptions to EPS.

For guidance on how to sign electronic prescriptions, please see our dedicated pages on Generating and signing an electronic prescription - NHS England Digital. If you have any further details on how you resolved the issue that would be beneficial for future users, please add them here.