A005 - Error 403 Forbidden Application Restricted

We recently onboarded with Live ERS for API services using Application Restricted authentication. During onboarding we provided our EUO ODS code and our ASIDs. We successfully generate our JWT and Bearer token, but receive a 403 Forbidden error when retrieving referrals from the EUO. Please could you tell me why this is? Correlation ID: 54e847ac-610f-4e53-9ad7-6ec0de724d82.

The same Bearer token is used to retrieve patients from PDS and reference data from eRS successfully, so it appears to be the link between our ASIDs and the EUO if I’ve understood the process correctly.

Please help.

Hi @will,

Sorry to hear you are having difficulty. We have booked in a call with you this morning to investigate.