Waiting for approval for service search

API Platform
1

Hi

I’m currently waiting for a production key for the service search API- the request was put in a couple of months ago in March. Any idea how long this will take?

Thanks

Phil

2

Hi Phil,
Apologies for the inconvenience.
I just wanted to check if you’ve already created an app through the Developer Portal for the Service Search API. If so, you should be able to view the keys directly within the app. Alternatively, when adding a new API or product to the app, a new set of key/secret credentials can be generated.

Thanks!

1 Like
3

Thanks for getting in touch! At https://developer.api.nhs.uk/ I have the following:

Subscriptions

Name
All products (trial subscription)

Primary key
(key)

Secondary key
(key)

State
Active

Name
Service Search (full subscription)

Primary key
N/A

Secondary key
N/A

State
Submitted

4

Hi Phil,
Can you please share the documentation you have followed?

5

Sure:

Dear Phil Jones,

Thank you for your interest in our Service Search API product. We are delighted to receive your subscription request

In order for us to approve this subscription request, we will need you to answer the following questions:

1. What is your anticipated go-live date?
2. Will you be using the API on a web site or an app?
3. If you are using the API on a web site, have you included the tracking pixel within the Syndicated content?
4. If you are using the API on a mobile app, are you prepared to supply us with a monthly report on its usage?
5. Can you provide us with a link to the website/mobile app?
6. Are your contact details up to date? You can check your details on your profile.

Please reply to this email with your answers. We will promptly review it and get back to you.

Thank you,

The NHS Syndication team

developer.api.nhs.uk

6

Hi Phil,
Thank you for sharing the details.

Could you please schedule a call so we can discuss this further for better clarity and understanding?

You can reach me at the following contact:
Email : amit.kumar22@nhs.net

Looking forward to connecting.

7

Hi Phil,

I just noticed that this is related to the migration of NHS website syndication APIs, which falls under the responsibilities of the NHS Website Service Desk team.

For more information, please refer to the following link:
:link: NHS API Developer Portal

You can also reach out to the NHS Website Service Desk at:
:e_mail: nhswebsite.servicedesk@nhs.net

I’m happy to jump on a call if you’d like to discuss this further.