Hi, Since yesterday all our eRS API calls are timing out.
Here is the error message:
ERROR - 2025-01-22 10:36:23 → ***** ERS API CALL EXIT: ProfessionalSession, POST ****** {“typeInfo”:“uk.nhs.ers.xapi.dto.v1.session.ProfessionalSession”,“token”:“AQIC5wM2LY4SfcxHQ1zsiIjmch1NCMkStBk6nwHKUT+Hcbo=@AAJTSQACMDE=#”} ***** Response: 0, Operation timed out after 30000 milliseconds with 0 out of 0 bytes received ***** ***** headers: [“Accept: /”,“Accept-Encoding: gzip,deflate”,“XAPI_ASID: 200000001556”,“Content-Type: application/json”] responseHeaders: ***** curlopts:{“10002”:“https://api.int1.ers.ncrs.nhs.uk/ers-api/v1/ProfessionalSession”,“19913”:true,“10102”:“”,“68”:10,“13”:30,“84”:2,“10036”:“POST”,“10023”:[“Accept: /”,“Accept-Encoding: gzip,deflate”,“XAPI_ASID: 200000001556”,“Content-Type: application/json”],“10025”:“/srv/www/n3.ref.management/int_new_cert.pem”,“10086”:“PEM”,“10088”:“PEM”,“64”:false,“81”:0,“10004”:“”,“61”:false,“10087”:“/srv/www/n3.ref.management/int_new_cert.key”,“10015”:“{"typeInfo":"uk.nhs.ers.xapi.dto.v1.session.ProfessionalSession","token":"AQIC5wM2LY4SfcxHQ1zsiIjmch1NCMkStBk6nwHKUT+Hcbo=@AAJTSQACMDE=#"}”}
Hi. Issue was resolved but now seems to reoccur. Please could this be looked at? thanks.
Hi @adiel,
This issue should now be resolved. Apologies for any inconvenience.
Note that this issue was unrelated to the last and was caused by a change over the weekend.
Regards,
Adam.