New Category Requests

To request a new category, perform the following steps:

  1. Login to the Developer Community.

  2. Use the left navigation and click My messages, see figure 1.

Fig 1: Developer Community - My messages

Then click New Message, see figure 2.

Fig 2 Developer Community - New Message

3. Click the + button and search for Moderators, see figure 3.

Fig 3 Developer Community - Select “Moderators”

4. Enter a “subject” and message in the text fields, see figure 4.

Fig 4 Developer Community - Compose message

5. Click the Send Message button, see figure 5.

Fig 5 Developer Community - Send message

Your message has now been sent.

You can view your sent messages by clicking on sent

To be fully set up with your category on the community:

For admins/moderators

  • Enable relevant automation for product category & create a group for them

For category moderators/owners

  • Ensure your email notifications are set up.

Hello, is this guidance still accurate? My colleague and I don’t seem to have the “Messages” option.

Hi @Kate_Bobyn

Thanks for your post. In my view of the Community, the Messages section appears at the top of the left-hand navigation. If you don’t see it right away, try expanding the menu using the ‘More’ option.

We’re currently reviewing all guidance across the platform. If you’re interested in setting up a new category, feel free to message or email me directly. I’ll be happy to get that sorted for you.