Hi, I’m trying to test our A013 and A014 messages with the INT environment. I’ve booked referrals in INT and can see them in our software, I’ve rejected one and accepted one referral but I’m unsure how to see in INT whether these actions were successful, we did get the app ack messages but when I s…

Sure @sgroom - can you reach out to me on Teams and we’ll jump on a call: [image] Join conversation

Hi @sgroom - In terms of e-RS workflows, I would expect the following: REJECT - Once a referral is rejected by the provider, it goes back to the referrers worklist (“Rejected / Triage Response”) to manage. For the patient, they will be informed the appointment is no longer booked, and the referrer …

Thanks! Sorry I realised I’m getting an error returned “Sorry, the page you are looking for is currently unavailable” so it makes sense that it’s not worked. Is the below link correct for the INT environment or is the path changed? 000049810946 being the UBRN int.api.service.nhs.uk/referrals/FHIR/…

Hello! I fixed up a few other things that needed changing in the move from sandbox to INT, I think my testing steps in e-RS INT are wrong because I’m now getting the below error. I’m guessing because I directly booked the referral and it was in booked status, how should I be “booking” the referral …

Hi @sgroom - In order for you to REJECT a referral it has to have: An appointment booked at the receiving service - ensure it’s a Directly Bookable Service (DBS) you have set-up and have access to Guidance on setting up services here: https://digital.nhs.uk/services/path-to-live-environments/gui…

Ah okay our DBS is a face to face service and the only request types are “Appointment”. I’m guessing I just need to allow “Triage” request types for my service?

I’m still not sure of the workflow I’m meant to be taking inside of e-RS INT, I just tried shortlisting it then booking via NHS Manage Your Referral (patient) but I’m getting the “INVALID_REQUEST_STATE - the referral request is not marked for review” again. I’m not sure if there’s any endpoints that…

How to test Accept/Reject (A013/A014) in the INT environment

e-Referral Service (e-RS)

zubeir.tai 6 November 2025 10:16 8

You will require a DBS in order to REJECT via A014.

The service should be set up similar to this

Topic		Replies	Views
Directly Bookable service question e-Referral Service (e-RS)	1	48	16 March 2026
eRS API - Unable to submit referral from INT e-Referral Service (e-RS)	3	77	7 January 2025
A014 - Reject Referral API returning timeout e-Referral Service FHIR API fhir	5	46	29 May 2026
A008 – Fetch Worklist ($ers.fetchworklist) - No referrals being returned e-Referral Service (e-RS)	6	46	5 December 2025
403 on A012 INT e-Referral Service (e-RS)	3	83	25 June 2024

How to test Accept/Reject (A013/A014) in the INT environment

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