Having issue in A016 - Book or defer appointment API

e-Referral Service (e-RS)
1

Hello e-RS Team,

We have created a referral with the triage service and are now trying to use the A016 - Book or Defer Appointment API for a “triage deferral.” We are sending the following request body:
{
“id”: “appointment”,
“meta”: {
“profile”: [
“FHIR Reference Server eRS-Appointment-1”,
“HL7 UK FHIR Reference Server”
]
},
“language”: “en”,
“resourceType”: “Appointment”,
“status”: “proposed”,
“reason”: [
{
“coding”: [
{
“system”: “FHIR Reference Server eRS Review Reason”,
“code”: “TRIAGE”
}
]
}
],
“description”: “e-Referral Appointment”,
“incomingReferral”: [
{
“reference”: “ReferralRequest/000049788548/_history/6”
}
],
“participant”: [
{
“actor”: {
“identifier”: {
“system”: “http://fhir.nhs.net/Id/ers-service”,
“value”: “6709626”
}
},
“status”: “accepted”
},
{
“actor”: {
“identifier”: {
“system”: “http://fhir.nhs.net/Id/nhs-number”,
“value”: “9728338449”
}
},
“status”: “accepted”
}
]
}

However, we are receiving the following error:
{
“statusCode”: 422,
“error”: “INAPPROPRIATE_VALUE”,
“message”: “‘service’ (6709626) does not relate to a Service on the Shortlist”
}
Could you please help us understand why we are encountering this error?

2

Hello,

From the error response included it looks like the service you are trying to defer to is not on the ReferralRequest’s current shortlist. The current shortlist of a ReferralRequest is included as a contained resource which is referenced by the Extension-eRS-ReferralShortlist. To be able to defer the ReferralRequest to a service, it must be included within the shortlist and support either the TRIAGE_REQUEST or APPOINTMENT_REQUEST request flow depending on the type of deferral being created.

Hope this helps,
Jack.