When a search in NIR is done, and a site is down (for service etc) is the user aware of this?

NIR Functional Capabilities FAQs
1

  • NIR presents relevant error code to the connected system making the query, how that error code is presented in the UI is up to the supplier, this scenario should be covered as part of UAT testing with your supplier. Please see functional capabilities page and documentation here https://digital.nhs.uk/services/national-imaging-registry/functional-capabilities.

  • If NIR as a service is down, you can contact Service Now, if a supplier service is down, please follow the existing support process established with suppliers.