UNABLE_TO_RESOLVE_CPAID_ASID error

How do I resolve the following error?

{
	"id": "ABC12345-1234-5678-9101-ABCDEF123456"
	"issue": [
		{ 
			"code": "structure",
    		"details": { 
            "coding": [ 
               	{ 
            		"code": "MISSING_OR_INVALID_HEADER",
					"display": "There is a required header missing or invalid",
					"system": "https://fhir.nhs.uk/STU3/CodeSystem/Spine-ErrorOrWarningCode-1"
					}
				]
			},
    		"diagnostics":
"UNABLE_TO_RESOLVE_CPAID_ASID_012345678900_INTERACTION_urn:nhs:names : services:nrl:DocumentReference.content",
			"severity": "error"
            }
		}
	],
	"resourceType": "OperationOutcome
}

For pointer owners encountering this error:

There appears to be a misconfiguration in your ASID, combining elements of both consumer and producer configurations. Since consumers and producers require different ASID setups, the configuration for producers is incomplete - you’re missing a required field specific to the producer configuration.

For non–pointer owners encountering this error:

You’re not doing anything wrong as the consumer. The issue is with the pointer you’re trying to retrieve. Given the sandpit nature of the INT environment, there may be pointers in there that do not conform to expected standards / requirements. If you need working examples, please contact the NRL team.

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