UBRN in multiple services

e-Referral Service (e-RS)
1

Hi all,

Is a UBRN guaranteed to be in only one service, i.e. across worklist calls for multiple services is a UBRN guaranteed to be present in only one worklist.

Thank you!

2

Hi @mungles2025 - In terms of access to worklists via the API, this is the case.

However, there is at least one scenario where a UBRN can exist on multiple worklists.

Thanks,
Z.

3

@zubeir.tai Thank you for your response!

Could you outline the details of that scenario please?

4

Hi @mungles2025 - For completeness, here’s the scenario:

Where a referral has been onward referred/redirected and deferred to provider into another service, the referral currently displays on the following provider worklists:

For the onward referring/redirecting service:

  • Outbound referrals
  • Appointments for Booking

For the receiving service:

  • Appointment Slot Issues

This shouldn’t affect your implementation though as the ASI worklist will display the referral as an action to be carried out by the receiving service.