Secure Robot Authentication - Interaction with Status screen

API Platform
1

I have been using the SRA software for an automation project. I check the status of the software at the beginning, after logging in and after logging out. The SRA doesn’t seem to interact sometimes post logging out. The command I used as per the guide with the argument “STATUS” works in the earlier parts of my project, so I know it works as intended.

Is there any wider knowledge why the SRA software may not interact sometimes after logging out [to check the status]?

Also if anyone is able to create a category for “Secure Robot Authentication” that would be fab.

2

Hi Lucy,

Thanks for your patience with this query. As this is a query on SRA, we were not sure how to help.

After a bit of digging, I understand that the Secure Robot Authentication (SRA) tool is a specific piece of software used for RPA (Robotic Process Automation) and smartcard identity management, which is separate from the NHS England API Platform (which focuses on NHS RESTful APIs, HL7 FHIR, and integration standards).

Because your query relates to the specific behaviour of the SRA software client rather than an API integration, you will likely get a faster and more technical resolution by contacting the dedicated SRA Support Team.

The SRA tool is managed by the National Administration Service (NAS). I recommend the following steps:

  • Check the SRA Documentation:
  • Contact NAS: You maybe able to reach out to the National Administration Service or your local Registration Authority (RA) manager.
  • Email Support: If you have an existing support agreement for SRA, please email the helpdesk address provided in your initial onboarding documentation.

Regarding the New Category

Since this forum is specifically for NHS API Integration and API Platform related discussions, it may not be the ideal forum to create a dedicated category for SRA. However, if your automation project eventually needs to call NHS APIs directly (via CIS2), we’d be happy to help you with those technical queries here!

Best of luck with your automation project.

Thanks,

NHS England API Platform team

Please note: The API Platform team can only address queries relevant to the NHS England API platform, including security, rate limiting, logging, monitoring and alerting. For any API specific queries, please reach out the relevant API teams.