PDS FHIR API - Public Key Misconfigured

Personal Demographics Service (PDS) Personal Demographics Service FHIR API
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1

Hi all,

We’re trying to integrate the PDS FHIR API into our application. It works great for the Integration test endpoint, but we’re having some difficulties when deploying to prod.

Specifically, we get the following:

  {
          "error": "public_key error",
          "error_description": "The JWKS endpoint, for your client_assertion can't be reached",
          "message_id": "rrt-4745027357182055535-b-geu2-20324-110203-1"
  }

According to the developer hub, our JWKS end-point (Self-hosted) is configured fine. It says “Your public key is valid”

However, the info here clearly states the error is related to a poorly configured public key.

Key_Misconfigured
Key_Misconfigured1720×1242 291 KB

Can you offer suggestions on where to go from here?

I’ve checked our JWKS end-point against the JWK standard and it looks fine.
I’ve also checked it against our public/private keypair and it looks fine.

I would be very grateful for direction from here.

Thank you

**Removed images, as new users can ony embed one image, apparently ***

2

Just a nudge.
Still haven’t overcome this, and hoped someone might be able to offer some direction.
Thank you

3

Hi Leigh,
Sorry for the delay you’ve experienced.
Please could you send me the follow information.

  • Product Application Name
  • Application ID
  • Integration Test environment name
    I’ll pass this on and we’ll analyse our logs to see if we can help you further.

Many thanks for your patience,

Richard

4

Hi Richard,
Thank you, details as follows:

Production Environment
Application name is EARL-production
Application ID is e1017690-60b9-45f7-9cda-21ae12ce40e0

Integration Test Environment
Application name EARL-integration-test

We’ve ran some searches a few minutes ago in the test (successfully) and prod (still get same errors), so there should be some things in the logs for you to review.

Thank you

5

thanks for that Leigh, I’ll get this info passed on. Many thanks