Hi Support
Happy New Year to all 
For Blackpool Teaching Hospital (ODS-RXL) we are receiving and error 500 for FHIR API request A004 using Application Restricted Access.
Other User Restricted API call are ok, just this one which is application restricted access we are running in Blackpool Teaching Hospital DEP environment.
Please see log details below for x-correlation-id.
Kind Regards,
Sean
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - ====================================================================================
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Processing eReferral FHIR API request A004RetrieveReferenceData
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - ====================================================================================
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Request Properties:
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - -------------------
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Accept: application/fhir+json
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - NHSD-End-User-Organisation-ODS: RXL
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - x-correlation-id: 76534A24-FEB6-4579-82B7-4AFEE1513D0B
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - -------------------
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Request Body:
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - -------------------
2026-01-09 16:45:40,434 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway -
2026-01-09 16:45:40,435 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - -------------------
2026-01-09 16:45:40,435 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - HTTP Method :GET
2026-01-09 16:45:40,435 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - HTTP Properties :{Accept=[application/fhir+json], NHSD-End-User-Organisation-ODS=[RXL], x-correlation-id=[76534A24-FEB6-4579-82B7-4AFEE1513D0B]}
2026-01-09 16:45:40,435 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - HTTP Url :https://dep.api.service.nhs.uk/referrals-dep/FHIR/STU3/CodeSystem/eRS-ReviewOutcome-1
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Response Header Fields…
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: null
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: HTTP/1.1 500
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: X-Request-ID
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: 2694484e-b5c0-47aa-9dbc-2efb215cbc28-1
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: X-Correlation-ID
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: 76534A24-FEB6-4579-82B7-4AFEE1513D0B
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: X-Content-Type-Options
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: nosniff
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: Connection
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: keep-alive
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: Pragma
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: no-cache
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: Date
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: Fri, 09 Jan 2026 16:45:41 GMT
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: X-Frame-Options
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: DENY
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: Strict-Transport-Security
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: max-age=31536000; includeSubDomains
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: Cache-Control
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: no-cache, no-store, max-age=0, must-revalidate
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: Expires
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: 0
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: X-XSS-Protection
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: 0
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Header: Content-Length
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway - Value: 0
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] INFO com.ims.ers.server.servlet.MaxApiHubGateway -
2026-01-09 16:45:41,824 [http-nio-8183-exec-8] ERROR com.ims.ers.server.servlet.MaxApiHubGateway - Request failed with response code: 500