Hi Support
We are getting feedback from our customer that the DEP environment is returning 500 for A005. Date/time of last request from ODS RLQ : 14/04/2026 - 09:42:15.768.
Kind Regards,
Sean
Hi Sean, I’m having a look now.
thanks George,
latest attempt
10:46:44.093 x-correlation-id: D16F1874-731E-4CC1-8CD6-4B59CBECBBE8
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@sean.nesbitt is there a X-Request-ID related to any of these requests? Its usually easier to find in the logs
Hi George we have seen 500 errors this morning as well. Sorry below is not text but I cannot copy and paste quickly
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Hi George,
this was the last request D16F1874-731E-4CC1-8CD6-4B59CBECBBE8
Regards,
Sean
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@sean.nesbitt @simon.goodinson could you confirm the last time you were able to successfully test these endpoints?
Last successful in this environment DEP - RLQ
2026-03-03 11:59:51,672 - Header: X-Correlation-ID
2026-03-03 11:59:51,672 - Value: 2826645D-4428-48D4-8A53-A90138308F9F
brilliant, thank you sean
@sean.nesbitt @simon.goodinson @Rob_Stevenson
Is it possible to re-try. There was an issue in another environment last week which was rolled back - this may have still been present in the DEP/DEV environment but may have gone unnoticed for longer as the environment is not as active. (this was altered about 10 mins ago)
Last success for me was before Sean’s. I have asked the customer to try again
Hi All,
We have retested and it’s now working. Thanks everyone for your help.
Thanks, Rob
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