Request base URLs not as expected

National Record Locator (NRL) FAQ-Troubleshooting
1

We are not seeing requests coming into our rest API application.

Although we were expecting a request like this:
https://[your host]/{externalId}/mental-health-crisis-plan.pdf
we are seeing a request to the base URL: https ://[your host]/

How do I resolve this issue?

2

This may be caused by using a certificate that is not signed by NHS. If you try to use your own TLS certificate, it won’t work. You have to use the one you obtained from the NHS.

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