PDS FHIR API - Internal Server Error in INT

From mid-afternoon today (3rd Dec) we’ve seen all requests to PDS FHIR API in INT returning Internal Server Error. For example:

{
    "timestamp": "2024-12-03T16:07:36.369Z",
    "level": "ERROR",
    "requestId": "010db179-3849-4a04-af5d-7e6dbf6f123f",
    "message": {
        "errorType": "Error",
        "errorMessage": "Internal Server Error",
        "status": 500,
        "response": {
            "req": {
                "method": "GET",
                "url": "https://int.api.service.nhs.uk/personal-demographics/FHIR/R4/Patient/9729565341",
                "headers": {
                    "x-request-id": "b1334aa1-a1c5-4413-a792-fac68310170b",
                    "nhsd-end-user-organisation-ods": "8HV05",
                    "authorization": "Bearer <deleted>"
                }
            },
            "header": {
                "date": "Tue, 03 Dec 2024 16:07:36 GMT",
                "content-type": "application/json",
                "content-length": "837",
                "connection": "close",
                "server": "nginx",
                "x-request-id": "b1334aa1-a1c5-4413-a792-fac68310170b",
                "strict-transport-security": "max-age=31536000; includeSubDomains"
            },
            "status": 500,
            "text": "\n          {\n            \"resourceType\": \"OperationOutcome\",\n            \"issue\": [\n              {\n                \"severity\": \"error\",\n                \"code\": \"unknown\",\n                \"details\": {\n                  \"coding\": [\n                    {\n                      \"system\": \"https://fhir.nhs.uk/R4/CodeSystem/Spine-ErrorOrWarningCode\",\n                      \"version\": \"1\",\n                      \"code\": \"UNKNOWN_ERROR\",\n                      \"display\": \"Unknown Error\"\n                    }\n                  ]\n                },\n                \"diagnostics\": \"An unknown error occurred processing this request. Contact us for assistance diagnosing this issue: https://digital.nhs.uk/developer/help-and-support. (Message ID: rrt-6125041795813384709-b-geu2-74205-3218282-1)\"\n              }\n            ]\n          }\n        "
        }
    }
}

Does anyone know who is responsible for maintaining and supporting the INT environment?
Is the problem related to Major Incident INC0255818?

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Requests are working again as of 0915 today :+1:

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FYI: I believe this was due to a scheduled upgrade (CHG0069216) to INT

Are details of planned engineering work shared anywhere so that we can plan for the downtime?

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