Nhs-website-content API access issue (401/503)

NHS Website Content API
1

Hello,

I followed the documentation and completed all required steps: created applications, generated API keys, and enabled the required APIs for each environment.

Application IDs:

  • sandbox: 924495ab-8047-4fe4-9031-5fc8e34c1fcb

  • integration test: c68ae0b2-8acf-4aec-bc63-955af96ffa57

Sandbox:

At the same time, the test endpoint (hello-world) works correctly: Response: HTTP 200 OK

This suggests that the API key and application configuration are valid, but access to the nhs-website-content API may be unavailable or restricted.

Integration test:

Could you let me know if there are any additional setup steps required?

Thank you four assistance.

1 Like
2

Hi Oleg,
Thank you for raising the above, we are aware of an ongoing issue with the integration environment and are working on a fix, I will also ask one of my team to reach out to ensure there is nothing else affecting your operations with the API.

Thanks

Molly

3

Hi Molly,

Thank you for the update.

Do you have an estimated timeline for the fix? Also, is the HTTP 503 in sandbox related to the same issue?

Kind regards,

Oleg

1 Like
4

Hi Oleg,
I am hoping to provide an update on timelines tomorrow, I will contact the team re the sandbox issue and come back

Thanks

Molly

5

Hi Molly,
I have also been having the same issues as Oleg. I was wondering if there has been an update on the timeline for the fix?

Thanks,

Neelan