MNS is Now Officially Live!

Sharing Clinical Data Multicast Notification Service (MNS)
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We are pleased to announce that MNS has officially transitioned from Public Beta to Live.

A huge thank you to everyone who tested the service, provided feedback, and helped us reach this milestone.

Key updates:

  • Endpoints: All endpoints remain exactly the same — no URL updates or environment changes are needed on your side.

  • Support & SLAs: The service is backed by our standard Bronze service level support, with plans to elevate to Platinum early next year.

  • Documentation: Our documentation and onboarding guides have been updated to reflect the live status: https://digital.nhs.uk/services/multicast-notification-service

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If anyone has feedback about the documentation and onboarding guides please post a response here. Your user insights will be valuable for improving our web content.

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Could we have some assistance? I have completed the MNS subscription form, have the mailbox, and have had the PDS workflow added, but we need some support to subscribe to events.
What is the best way to request this?

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Hi Nilesh,

we’re here to support you throughout the subscription process! It sounds like you’ve got your mailboxes created (in int I guess?) and you’ve had the perms added by us (the MNS team), so is it now the creation of the subscription you need help with?

If you can send me the ServiceNow ticket reference from the subscription form that would help us check things over out side!

Thanks,

Toby