Associating a workgroup to a service is failing in DEP

e-Referral Service (e-RS) e-Referral Service FHIR API
1

I’m getting the error in the screenshot when I’m trying to assign a workgroup to one of my services:

CSC eRS Smoke Test Service - LOR1000 - Dermatology
Dedalus Workgroup

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image537×305 8.08 KB

2

We’ll get someone to look at this Rob. I assume its still happening, it’s a little odd.

You can see everything else, all appears to work until you associate the workgroup with a service?

3

Hi Tony,

Yes I try to associate the workgroup to the service and get that error. Everything else appears as normal.

Thanks, Rob

4

Hi Rob,

After reviewing the logs, I can see a consistent error message pointing towards an empty patientTelephoneLine - “message=PutReplaceService threw Nhs\RestClientBundle\Exception\ClientErrorException the message was: Business Service published state validation failed (validation.Service.published.noPatientTelephoneLine) status code: 422”

Please can you ensure your put request includes a complete contactInformation object with the following mandatory fields populated:

  • patientTelephoneLine - a valid phone number for patients (e.g. 07788314647)
  • hoursOfOperation - e.g. “Mon-Fri 9-5”
  • contactTelephoneNumber - must already be set, but confirm it is present.

Once those fields are populated, the workgroup assignment should succeed.

Kind regards,

George