Have been getting a 503 now for a few days on the A-Z.
Hitting: GET https://sandbox.api.service.nhs.uk/nhs-website-content/symptoms?page=1&category=A&orderBy=lastReviewed&order=newest with Accept: application/json
503 Service Temporarily Unavailable
503 Service Temporarily Unavailable
Any ideas where I’m going wrong?
Andy
5 November 2025 07:59
2
Hi, if this is an issue/error, please raise it via the NSD helpdesk making sure you advise it is in the INT environment:-
National HelpDesk (NSD)
Point of contact
National Service Desk
Online portal: NHS England Customer Portal
Email: ssd.nationalservicedesk@nhs.net
Telephone: 0300 303 5035
Thanks…
Apparently there is an issue, as I did hear back. FYI, the NHS service desk response was: Unfortunately the National Service Desk is unable to assist.
Please contact the IT Operations Centre Support Desk via the below:
itoc.supportdesk@nhs.net