403 (Forbidden) REC_FORBIDDEN on A033 endpoint

We have been approved to use the A033 endpoint and are getting the forbidden error below in the production environment. No issue on int environment and all the other endpoints we are approved for work fine. Please can i have some assistance with this issue as it blocks access to key features on our platform.

{‘resourceType’: ‘OperationOutcome’, ‘meta’: {‘lastUpdated’: ‘2025-05-20T10:21:11.631Z’, ‘profile’: [‘OperationOutcome - FHIR v4.0.1’]}, ‘issue’: [{‘severity’: ‘error’, ‘code’: ‘forbidden’, ‘diagnostics’: ‘The ASID (REDACTED) does not have the interaction (urn:nhs:names:services:ers:READ_HEALTHCARESERVICE_R4_V001) required to call this endpoint.’, ‘details’: {‘coding’: [{‘system’: ‘https://fhir.nhs.uk/CodeSystem/http-error-codes’, ‘code’: ‘REC_FORBIDDEN’}]}}]}

Many thanks,

Gareth

@nhserspartners Can you please look into this?

hi @gareth.perkins - I’m just checking did you mean A022, which you were assured for earlier this month?

Hi Lucy,

Thanks for your reply, No, I do mean A033, which i believe we were assured for some time ago.

Gareth

Thanks Gareth, we’ve now added the permissions for A033 onto your ASID. It appears as though this was missed off in error on a previous submission. Apologies for that, but it should work now.

Excellent, Thanks both

Gareth

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