# \#onboarding **URL:** https://developer.community.nhs.uk/tag/onboarding/10.md [Latest](https://developer.community.nhs.uk/latest.md) · [Categories](https://developer.community.nhs.uk/categories.md) · [Tags](https://developer.community.nhs.uk/tags.md) --- ## [NIR Onboarding Drop-In: October 2026](https://developer.community.nhs.uk/t/nir-onboarding-drop-in-october-2026/15811)
**Author:** [@Charlee\_Martin](https://developer.community.nhs.uk/u/Charlee_Martin)\ **Replies:** 1\ **Last updated:** [15 October 2026 15:41 UTC](https://developer.community.nhs.uk/t/nir-onboarding-drop-in-october-2026/15811 "2026-10-15T15:41:36Z")
The NIR Onboarding Drop-In is a fortnightly session where we share the latest updates from our onboarding meetings with Trusts, Imaging Networks and suppliers, including progress, key developments and common questions ar… --- ## [NIR Onboarding Drop-In: May through September 2026](https://developer.community.nhs.uk/t/nir-onboarding-drop-in-may-through-september-2026/12221)
**Author:** [@Charlee\_Martin](https://developer.community.nhs.uk/u/Charlee_Martin)\ **Replies:** 10\ **Last updated:** [15 October 2026 15:12 UTC](https://developer.community.nhs.uk/t/nir-onboarding-drop-in-may-through-september-2026/12221 "2026-10-15T15:12:04Z")
The fortnightly Onboarding Drop-in session is for organisations interested in staying up to date around NIR rollout or currently onboarding. The sessions are about connecting with people who understand your journey, shar… --- ## [Organisation details / Product details stuck in "Awaiting review" for ~1 month — Clinic Service Module](https://developer.community.nhs.uk/t/organisation-details-product-details-stuck-in-awaiting-review-for-1-month-clinic-service-module/15015)
**Author:** [@aptionix\_tech](https://developer.community.nhs.uk/u/aptionix_tech)\ **Replies:** 1\ **Last updated:** [15 October 2026 14:41 UTC](https://developer.community.nhs.uk/t/organisation-details-product-details-stuck-in-awaiting-review-for-1-month-clinic-service-module/15015 "2026-10-15T14:41:27Z")
Organisation details / Product details stuck in “Awaiting review” for ~1 month — Clinic Service Module Hi, We submitted our organisation and product details as part of onboarding for the PDS FHIR API (Clinic Service Mo… --- ## [Receiving invalid\_client error when attaching client assertion during CIS2 token exchange in integration env](https://developer.community.nhs.uk/t/receiving-invalid-client-error-when-attaching-client-assertion-during-cis2-token-exchange-in-integration-env/13565)
**Author:** [@Tara\_Chatterton](https://developer.community.nhs.uk/u/Tara_Chatterton)\ **Replies:** 1\ **Last updated:** [15 October 2026 14:31 UTC](https://developer.community.nhs.uk/t/receiving-invalid-client-error-when-attaching-client-assertion-during-cis2-token-exchange-in-integration-env/13565 "2026-10-15T14:31:45Z")
We are trying to run the HelloWorldSeparateAuth sample: We appreciate that this sample has not been maintained for several years, but we are not currently aware of a more recent ASP.NET Core example. We have updated … --- ## [Onboarding Pending Review](https://developer.community.nhs.uk/t/onboarding-pending-review/11606)
**Author:** [@Vincent\_Froelich](https://developer.community.nhs.uk/u/Vincent_Froelich)\ **Replies:** 1\ **Last updated:** [15 October 2026 14:29 UTC](https://developer.community.nhs.uk/t/onboarding-pending-review/11606 "2026-10-15T14:29:58Z")
We submitted our application approximately 8 weeks ago and it still shows as “pending review.” No reference number was issued at the time of submission, which has made it difficult to follow up via phone support. We are… --- ## [PDS FHIR API onboarding — no response or timeline](https://developer.community.nhs.uk/t/pds-fhir-api-onboarding-no-response-or-timeline/15750)
**Author:** [@Catherine\_An](https://developer.community.nhs.uk/u/Catherine_An)\ **Replies:** 1\ **Last updated:** [14 October 2026 09:29 UTC](https://developer.community.nhs.uk/t/pds-fhir-api-onboarding-no-response-or-timeline/15750 "2026-10-14T09:29:43Z")
I’ve been trying to onboard to the Personal Demographics Service FHIR API. I submitted my request to england.demographics@nhs.net, the Service Desk, and england.partner.gateway@nhs.net, and have received no acknowledgeme… --- ## [PDS FHIR API - Digital Onboarding](https://developer.community.nhs.uk/t/pds-fhir-api-digital-onboarding/15584)
**Author:** [@Sandeep\_Rastogi](https://developer.community.nhs.uk/u/Sandeep_Rastogi)\ **Replies:** 3\ **Last updated:** [14 October 2026 09:24 UTC](https://developer.community.nhs.uk/t/pds-fhir-api-digital-onboarding/15584 "2026-10-14T09:24:10Z")
Good morning, We have already received approval from the Demographics team for our use case via ServiceNow (ref-CS1612499) and submitted our “Check Your Eligibility” application through the Developer Portal on 25 August… --- ## [API Key and Secret for e-RS (DEP) APIs](https://developer.community.nhs.uk/t/api-key-and-secret-for-e-rs-dep-apis/15338)
**Author:** [@vincent.yip](https://developer.community.nhs.uk/u/vincent.yip)\ **Replies:** 7\ **Last updated:** [13 October 2026 15:15 UTC](https://developer.community.nhs.uk/t/api-key-and-secret-for-e-rs-dep-apis/15338 "2026-10-13T15:15:15Z")
Hi, I hope you are well. Our team has been using CIS2 (INT) to access user-restricted e-RS (INT) APIs. Recently, we have got CIS2 (DEP) working and would like to use the e-RS (DEP) APIs. To obtain the API key and secre… --- ## [How do I onboard to the Spine Directory Service FHIR API?](https://developer.community.nhs.uk/t/how-do-i-onboard-to-the-spine-directory-service-fhir-api/58)
**Author:** [@mick.schonhut1](https://developer.community.nhs.uk/u/mick.schonhut1)\ **Replies:** 6\ **Last updated:** [12 October 2026 14:37 UTC](https://developer.community.nhs.uk/t/how-do-i-onboard-to-the-spine-directory-service-fhir-api/58 "2026-10-12T14:37:18Z")
There is no separate onboarding process for the SDS FHIR API. Onboarding is determined by the current process of the API that consumes the SDS FHIR API, for example GP Connect. Once you have approval to use the API that … --- ## [Migration from DBS service to MESH API or equivalent](https://developer.community.nhs.uk/t/migration-from-dbs-service-to-mesh-api-or-equivalent/15564)
**Author:** [@Simon\_Barlow](https://developer.community.nhs.uk/u/Simon_Barlow)\ **Replies:** 2\ **Last updated:** [12 October 2026 13:51 UTC](https://developer.community.nhs.uk/t/migration-from-dbs-service-to-mesh-api-or-equivalent/15564 "2026-10-12T13:51:03Z")
We are currently looking at migrating away from the current DBD service to MESH API or equivalent, due to the service being deprecated. We are a contractor on the NHS CQC Patient Survey framework and also PROMs so need t… --- ## [Onboarding items "Awaiting Review" for a month](https://developer.community.nhs.uk/t/onboarding-items-awaiting-review-for-a-month/15629)
**Author:** [@ZiplaneRX\_Developer](https://developer.community.nhs.uk/u/ZiplaneRX_Developer)\ **Replies:** 1\ **Last updated:** [9 October 2026 00:25 UTC](https://developer.community.nhs.uk/t/onboarding-items-awaiting-review-for-a-month/15629 "2026-10-09T00:25:52Z")
Hello, We have submitted eligibility and shared sections a month ago. 1 of 4 eligibility items, 4 of 4 shared sections were in “Awaiting review” for a month. We tried to create support tickets(which were also stuck in… --- ## [Onboarding Pending](https://developer.community.nhs.uk/t/onboarding-pending/11604)
**Author:** [@Vincent\_Froelich](https://developer.community.nhs.uk/u/Vincent_Froelich)\ **Replies:** 3\ **Last updated:** [8 October 2026 08:14 UTC](https://developer.community.nhs.uk/t/onboarding-pending/11604 "2026-10-08T08:14:36Z")
I’m Vincent from Praxis Medicine. We submitted our product, Praxis, for review and it’s currently still showing as pending. I appreciate the team is busy and I know reviews take time, but I wanted to check in and see if … --- ## [When can I request a Production receiver endpoint?](https://developer.community.nhs.uk/t/when-can-i-request-a-production-receiver-endpoint/15554)
**Author:** [@Adedayo\_Okunade](https://developer.community.nhs.uk/u/Adedayo_Okunade)\ **Replies:** 0\ **Last updated:** [6 October 2026 10:42 UTC](https://developer.community.nhs.uk/t/when-can-i-request-a-production-receiver-endpoint/15554 "2026-10-06T10:42:58Z")
A Production receiver endpoint can be requested when the applicable assurance and onboarding prerequisites have been completed. This includes: approval of the applicable SCAL requirements; issue of a Technical Conform… --- ## [What are JWKS and KID?](https://developer.community.nhs.uk/t/what-are-jwks-and-kid/15552)
**Author:** [@Adedayo\_Okunade](https://developer.community.nhs.uk/u/Adedayo_Okunade)\ **Replies:** 0\ **Last updated:** [6 October 2026 10:37 UTC](https://developer.community.nhs.uk/t/what-are-jwks-and-kid/15552 "2026-10-06T10:37:01Z")
A JSON Web Key Set (JWKS) publishes the public keys used to verify signed authentication assertions. See Signed JWT authentication. A Key ID (KID) identifies the specific public key that should be selected from the key … --- ## [How do I connect to BaRS as a sender?](https://developer.community.nhs.uk/t/how-do-i-connect-to-bars-as-a-sender/15550)
**Author:** [@Adedayo\_Okunade](https://developer.community.nhs.uk/u/Adedayo_Okunade)\ **Replies:** 0\ **Last updated:** [6 October 2026 10:32 UTC](https://developer.community.nhs.uk/t/how-do-i-connect-to-bars-as-a-sender/15550 "2026-10-06T10:32:39Z")
Start with the Connect as a sender · Digital Onboarding Service That guidance contains the current steps for registering the application through Digital Onboarding, configuring the applicable NHS API authentication and … --- ## [Does Integration access automatically provide access to Production?](https://developer.community.nhs.uk/t/does-integration-access-automatically-provide-access-to-production/15549)
**Author:** [@Adedayo\_Okunade](https://developer.community.nhs.uk/u/Adedayo_Okunade)\ **Replies:** 0\ **Last updated:** [6 October 2026 10:31 UTC](https://developer.community.nhs.uk/t/does-integration-access-automatically-provide-access-to-production/15549 "2026-10-06T10:31:25Z")
No. Integration and Production are onboarded separately. See Testing and Environments. Integration access does not automatically provide Production access. Before progressing to Production, a supplier must complete the … --- ## [How do I access the BaRS Integration environment?](https://developer.community.nhs.uk/t/how-do-i-access-the-bars-integration-environment/15548)
**Author:** [@Adedayo\_Okunade](https://developer.community.nhs.uk/u/Adedayo_Okunade)\ **Replies:** 0\ **Last updated:** [6 October 2026 10:30 UTC](https://developer.community.nhs.uk/t/how-do-i-access-the-bars-integration-environment/15548 "2026-10-06T10:30:12Z")
Use the connection guidance that matches the role performed by your system: Sender: Connect as a sender Receiver: Connect as a receiver A sender must register its application through Digital Onboarding and complete th… --- ## [What BaRS environments are available?](https://developer.community.nhs.uk/t/what-bars-environments-are-available/15547)
**Author:** [@Adedayo\_Okunade](https://developer.community.nhs.uk/u/Adedayo_Okunade)\ **Replies:** 0\ **Last updated:** [6 October 2026 10:28 UTC](https://developer.community.nhs.uk/t/what-bars-environments-are-available/15547 "2026-10-06T10:28:52Z")
BaRS has two main service environments: See Testing and Environments. - Integration (INT) — a live-like environment used for development, endpoint configuration and testing. - Production (PROD) — the live environment. … --- ## [Is there a list of supplier products already approved by NIR that we can review?](https://developer.community.nhs.uk/t/is-there-a-list-of-supplier-products-already-approved-by-nir-that-we-can-review/14598)
**Author:** [@Cherie\_Norton](https://developer.community.nhs.uk/u/Cherie_Norton)\ **Replies:** 1\ **Last updated:** [6 October 2026 09:58 UTC](https://developer.community.nhs.uk/t/is-there-a-list-of-supplier-products-already-approved-by-nir-that-we-can-review/14598 "2026-10-06T09:58:02Z")
NIR Onboarding is in progress, as each supplier is onboarded their details will be added to our service webpages. Organisations who complete onboarding will also be added to these pages. --- ## [Supplier onboarding - API Platform Access](https://developer.community.nhs.uk/t/supplier-onboarding-api-platform-access/15519)
**Author:** [@Tom\_Kobialka](https://developer.community.nhs.uk/u/Tom_Kobialka)\ **Replies:** 0\ **Last updated:** [5 October 2026 15:04 UTC](https://developer.community.nhs.uk/t/supplier-onboarding-api-platform-access/15519 "2026-10-05T15:04:08Z")
Hi Folks, We are a small clinician owned Healthtech company. We are having some issues with the onboarding process for the API Platform. Particularly around the step requiring proof of contractual documentation. I’ve r… --- ## [API Platform onboarding](https://developer.community.nhs.uk/t/api-platform-onboarding/15365)
**Author:** [@Tom\_Kobialka](https://developer.community.nhs.uk/u/Tom_Kobialka)\ **Replies:** 2\ **Last updated:** [5 October 2026 14:55 UTC](https://developer.community.nhs.uk/t/api-platform-onboarding/15365 "2026-10-05T14:55:26Z")
Hi Folks, We are a small clinician owned Healthtech company. We are having some issues with the onboarding process for the API Platform. Particularly around the step requiring proof of contractual documentation. I’ve r… --- ## [401 Error - Invalid API call as no apiproduct match found](https://developer.community.nhs.uk/t/401-error-invalid-api-call-as-no-apiproduct-match-found/15202)
**Author:** [@Mark\_Dowson](https://developer.community.nhs.uk/u/Mark_Dowson)\ **Replies:** 3\ **Last updated:** [5 October 2026 11:35 UTC](https://developer.community.nhs.uk/t/401-error-invalid-api-call-as-no-apiproduct-match-found/15202 "2026-10-05T11:35:09Z")
We have a Development application with: NHS App (External Development) – Enabled Public key configured API key & Secret Signed JWT authentication configured When calling - POST https://dep.api.service.nhs.uk/nhs-app-d… --- ## [Process Section in 'Awaiting Review' for months](https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529)
**Author:** [@Jon\_Flitcroft](https://developer.community.nhs.uk/u/Jon_Flitcroft)\ **Replies:** 5\ **Last updated:** [5 October 2026 08:25 UTC](https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529 "2026-10-05T08:25:18Z")
Hello, We are going through the onboarding process for various services, some have been in awaiting review for 2-3 months, how can i get our submissions revied? --- ## [Directory of Healthcare Services API - version 3 Access/Onboarding](https://developer.community.nhs.uk/t/directory-of-healthcare-services-api-version-3-access-onboarding/15213)
**Author:** [@DrBDS](https://developer.community.nhs.uk/u/DrBDS)\ **Replies:** 1\ **Last updated:** [2 October 2026 15:35 UTC](https://developer.community.nhs.uk/t/directory-of-healthcare-services-api-version-3-access-onboarding/15213 "2026-10-02T15:35:22Z")
Hi, I have sent the service desk 6 separate emails and also phoned the service help desk on 3-4 occasions. I started my request for the above API in May but it still hasn’t been addressed. I am in the process of develop… --- ## [A008 API – Service ID Setup and INT Environment Access Clarification](https://developer.community.nhs.uk/t/a008-api-service-id-setup-and-int-environment-access-clarification/15373)
**Author:** [@Application\_Support](https://developer.community.nhs.uk/u/Application_Support)\ **Replies:** 2\ **Last updated:** [2 October 2026 14:34 UTC](https://developer.community.nhs.uk/t/a008-api-service-id-setup-and-int-environment-access-clarification/15373 "2026-10-02T14:34:52Z")
Hi Team, We are currently working on the A008 API and have reached the stage where we are receiving the error: “Service ID does not exist” We are currently using a test Service ID; however, this is not working, so we … --- ## [Error with Retrieve user business functions (A030, FHIR R4)](https://developer.community.nhs.uk/t/error-with-retrieve-user-business-functions-a030-fhir-r4/15421)
**Author:** [@David\_Hobson](https://developer.community.nhs.uk/u/David_Hobson)\ **Replies:** 4\ **Last updated:** [2 October 2026 13:23 UTC](https://developer.community.nhs.uk/t/error-with-retrieve-user-business-functions-a030-fhir-r4/15421 "2026-10-02T13:23:26Z")
HI, For a while now, my application using eRS apis has been working with the INT environment. I went to start the onboarding test videos to find that one of the apis no longer works. The api not working is Retrieve us… --- ## [Invalid client identifier {0} when trying oauth2/token](https://developer.community.nhs.uk/t/invalid-client-identifier-0-when-trying-oauth2-token/15140)
**Author:** [@Howard\_Lai](https://developer.community.nhs.uk/u/Howard_Lai)\ **Replies:** 1\ **Last updated:** [2 October 2026 10:31 UTC](https://developer.community.nhs.uk/t/invalid-client-identifier-0-when-trying-oauth2-token/15140 "2026-10-02T10:31:20Z")
Hello. I’m starting the POC work and is trying on the oauth/token for the token. The aim is to try API Retrieve referral worklist (A008, FHIR STU3) I created sandbox/dev/int environment in the developer account and trie… --- ## [Production Access to Organisation Data Terminology - FHIR API](https://developer.community.nhs.uk/t/production-access-to-organisation-data-terminology-fhir-api/15180)
**Author:** [@Aftab\_Ali](https://developer.community.nhs.uk/u/Aftab_Ali)\ **Replies:** 3\ **Last updated:** [30 September 2026 10:15 UTC](https://developer.community.nhs.uk/t/production-access-to-organisation-data-terminology-fhir-api/15180 "2026-09-30T10:15:59Z")
Hi, I need some help with enabling production access for the Organisation Data Terminology - FHIR API We have completed the DOS process, and it was approved last year. One of our customers is now going live with an int… --- ## [MESH API conformance testing - who is the current assurance contact?](https://developer.community.nhs.uk/t/mesh-api-conformance-testing-who-is-the-current-assurance-contact/15137)
**Author:** [@Theo\_Walcot](https://developer.community.nhs.uk/u/Theo_Walcot)\ **Replies:** 1\ **Last updated:** [29 September 2026 09:44 UTC](https://developer.community.nhs.uk/t/mesh-api-conformance-testing-who-is-the-current-assurance-contact/15137 "2026-09-29T09:44:45Z")
Hi all, We are working through MESH API conformance for our new product and we’ve stalled on finding the right assurance contact. Where we are: INT mailbox provisioned (I7D4HOT001), workflow ID DISCH\_KET, connecting … --- ## [Invite to join team on onboarding api platform returns 504](https://developer.community.nhs.uk/t/invite-to-join-team-on-onboarding-api-platform-returns-504/15340)
**Author:** [@Joe\_Farrell](https://developer.community.nhs.uk/u/Joe_Farrell)\ **Replies:** 0\ **Last updated:** [28 September 2026 10:46 UTC](https://developer.community.nhs.uk/t/invite-to-join-team-on-onboarding-api-platform-returns-504/15340 "2026-09-28T10:46:36Z")
Myself and another team member are getting a 504 Gateway Time-out after being invited to join a team on the onboarding prod api platform. Is this a known issue? [Next page](https://developer.community.nhs.uk/tag/onboarding/10.md?match_all_tags=true&page=1&tags%5B%5D=onboarding)