# Process Section in 'Awaiting Review' for months

**URL:** <https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529>\
**Category:** Digital Onboarding Service (DOS)\
**Tags:** onboarding\
**Created:** [6 February 2026 10:46 UTC](https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529 "2026-02-06T10:46:58Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Jon\_Flitcroft](https://avatars.discourse-cdn.com/v4/letter/j/f17d59/32.png) [@Jon\_Flitcroft](https://developer.community.nhs.uk/u/Jon_Flitcroft)\
**Post date:** [6 February 2026 10:46 UTC](https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529/1 "2026-02-06T10:46:59Z")

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Hello,

We are going through the onboarding process for various services, some have been in awaiting review for 2-3 months, how can i get our submissions revied?

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**Author:** ![jenna.hartley-smith](https://dub1.discourse-cdn.com/nhsdigitaldeveloper/user_avatar/developer.community.nhs.uk/jenna.hartley-smith/32/14_2.png) [@jenna.hartley-smith](https://developer.community.nhs.uk/u/jenna.hartley-smith)\
**Post date:** [9 February 2026 14:34 UTC](https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529/2 "2026-02-09T14:34:40Z")

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Hi @Jon_Flitcroft

I have flagged your message to our onboarding team so they should be able to get back to you with an update shortly.

Jenna

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**Author:** ![Zeeshan\_Saeed](https://avatars.discourse-cdn.com/v4/letter/z/c5a1d2/32.png) [@Zeeshan\_Saeed](https://developer.community.nhs.uk/u/Zeeshan_Saeed)\
**Post date:** [9 February 2026 15:19 UTC](https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529/3 "2026-02-09T15:19:38Z")

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Hi @Jon_Flitcroft ,

I hope you’re well. Can you confirm your organisation and product name, please? I can liaise with the team to ensure that your assurance is being processed.

I’ve also messaged you directly.

Thank you.

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**Author:** ![Champe\_Chilufya](https://dub1.discourse-cdn.com/nhsdigitaldeveloper/user_avatar/developer.community.nhs.uk/champe_chilufya/32/866_2.png) [@Champe\_Chilufya](https://developer.community.nhs.uk/u/Champe_Chilufya)\
**Post date:** [18 March 2026 07:34 UTC](https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529/4 "2026-03-18T07:34:51Z")

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Hi can you please look into mine that also seems stuck awaiting review even for the first part, my orgnaisation is pharmstation - let me know if you need ods code

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**Author:** ![dhivakar.balasubrama](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@dhivakar.balasubrama](https://developer.community.nhs.uk/u/dhivakar.balasubrama)\
**Post date:** [24 March 2026 20:39 UTC](https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529/5 "2026-03-24T20:39:00Z")

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Hi @Champe_Chilufya ,

Thanks for reaching us. I hope you’re doing well. I have informed relevant team to review your application.

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**Author:** ![lbargery](https://avatars.discourse-cdn.com/v4/letter/l/47e85d/32.png) [@lbargery](https://developer.community.nhs.uk/u/lbargery)\
**Post date:** [5 October 2026 08:25 UTC](https://developer.community.nhs.uk/t/process-section-in-awaiting-review-for-months/10529/6 "2026-10-05T08:25:18Z")

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@jenna.hartley-smith @Zeeshan_Saeed Are you able to look into ours too please? We are Ivo Health Ltd - X2Q2J