# Onboarding issue

**URL:** <https://developer.community.nhs.uk/t/onboarding-issue/588>\
**Category:** Personal Demographics Service (PDS)\
**Tags:** pds, fhir, spine, onboarding\
**Created:** [30 November 2023 10:42 UTC](https://developer.community.nhs.uk/t/onboarding-issue/588 "2023-11-30T10:42:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![stuart.ross](https://avatars.discourse-cdn.com/v4/letter/s/0ea827/32.png) [@stuart.ross](https://developer.community.nhs.uk/u/stuart.ross)\
**Post date:** [30 November 2023 10:42 UTC](https://developer.community.nhs.uk/t/onboarding-issue/588/1 "2023-11-30T10:42:27Z")

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We are progressing onboarding with the PDS FHIR API as part of integrating with the national e-Referral service via their APIs. We are using the NHS England onboarding portal. Under section 1, [Confirm you have a valid use case for the PDS FHIR API] we have been awaiting review of our documentation for quite some time (3 weeks +). Please can someone review urgently

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**Author:** ![annabel.wilkinson](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@annabel.wilkinson](https://developer.community.nhs.uk/u/annabel.wilkinson)\
**Post date:** [5 December 2023 08:55 UTC](https://developer.community.nhs.uk/t/onboarding-issue/588/2 "2023-12-05T08:55:52Z")

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Hi Stuart - we apologise for any delays you have experienced. I’ve asked our Demographics team to review and reach out to you in reference to your PDS Access Use Case - their email address for reference is [demographics@nhs.net](mailto:demographics@nhs.net)
