# No legitimate relationship with the Referral **URL:** \ **Category:** e-Referral Service FHIR API\ **Created:** [29 April 2025 09:53 UTC](https://developer.community.nhs.uk/t/no-legitimate-relationship-with-the-referral/5624 "2025-04-29T09:53:28Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![product1](https://avatars.discourse-cdn.com/v4/letter/p/9de053/32.png) [@product1](https://developer.community.nhs.uk/u/product1)\ **Post date:** [29 April 2025 09:53 UTC](https://developer.community.nhs.uk/t/no-legitimate-relationship-with-the-referral/5624/1 "2025-04-29T09:53:28Z")
![image](https://europe1.discourse-cdn.com/nhsdigitaldeveloper/original/1X/7b34cc8d51a70935d9cb34c0473f887d564305d0.png) Hi, Could you please let us know why would we receive this error in this case? Thanks. ---
**Author:** ![adam.oldfield](https://dub1.discourse-cdn.com/nhsdigitaldeveloper/user_avatar/developer.community.nhs.uk/adam.oldfield/32/327_2.png) [@adam.oldfield](https://developer.community.nhs.uk/u/adam.oldfield)\ **Post date:** [30 April 2025 07:56 UTC](https://developer.community.nhs.uk/t/no-legitimate-relationship-with-the-referral/5624/2 "2025-04-30T07:56:23Z")
Hi @product1, The error you are receiving is not related to legitimate relationships (you have a valid relationship) but rather due to the state of the referral not being appropriate to record a triage outcome. i.e. it is not in a state to be reviewed. The documentation for the API ([Record triage outcome (A028, FHIR STU3)](https://digital.nhs.uk/developer/api-catalogue/e-referral-service-fhir#post-/STU3/ReferralRequest/-ubrn-/$ers.recordReviewOutcome)) includes detail of how to determine if the referral is in the appropriate state in the “Pre-requisites” section: > You need to use [Retrieve referral worklist (A008)](https://digital.nhs.uk/developer/api-catalogue/e-referral-service-fhir#post-/STU3/ReferralRequest/$ers.fetchworklist) to retrieve the contents of the ‘Referrals For Review’ worklist. [Record triage outcome (A028)](https://digital.nhs.uk/developer/api-catalogue/e-referral-service-fhir#post-/STU3/ReferralRequest/-ubrn-/$ers.recordReviewOutcome) can only be used for referrals sent into triage services, and not the referrals booked into bookable services. > > You need to use [Retrieve referral worklist (A008)](https://digital.nhs.uk/developer/api-catalogue/e-referral-service-fhir#post-/STU3/ReferralRequest/$ers.fetchworklist) to retrieve the contents of the ‘Appointment Slot Issues’ worklist. This provides a list of referrals that have been deferred into directly bookable services. > > - Referrals from this worklist may already have been reviewed or may not have any referral clinical information associated, in which case [Record triage outcome (A028)](https://digital.nhs.uk/developer/api-catalogue/e-referral-service-fhir#post-/STU3/ReferralRequest/-ubrn-/$ers.recordReviewOutcome) cannot be used. > - [Record triage outcome (A028)](https://digital.nhs.uk/developer/api-catalogue/e-referral-service-fhir#post-/STU3/ReferralRequest/-ubrn-/$ers.recordReviewOutcome) can only be used for those referrals, on the ‘Appointment Slot Issues’ worklist, which are pending review. > - As such, you need to use [Available actions for user (A029)](https://digital.nhs.uk/developer/api-catalogue/e-referral-service-fhir#get-/STU3/Task) to determine if [Record triage outcome (A028)](https://digital.nhs.uk/developer/api-catalogue/e-referral-service-fhir#post-/STU3/ReferralRequest/-ubrn-/$ers.recordReviewOutcome) is a permissible action. Please also see the related use case documentation: [Receive and review referrals as a service provider](https://digital.nhs.uk/developer/guides-and-documentation/building-healthcare-software/referrals-and-bookings/e-referral-service/receive-and-review-referrals-as-a-service-provider). @zubeir.tai FYI. Regards, Adam. ---
**Author:** ![product1](https://avatars.discourse-cdn.com/v4/letter/p/9de053/32.png) [@product1](https://developer.community.nhs.uk/u/product1)\ **Post date:** [10 June 2025 11:06 UTC](https://developer.community.nhs.uk/t/no-legitimate-relationship-with-the-referral/5624/3 "2025-06-10T11:06:12Z")
Hi @adam.oldfield Is this issue also similar to the one I enquired above? ![image](https://europe1.discourse-cdn.com/nhsdigitaldeveloper/original/1X/be7551b647775c382b9159dcc9e8bcd81859e25f.png) ---
**Author:** ![adam.oldfield](https://dub1.discourse-cdn.com/nhsdigitaldeveloper/user_avatar/developer.community.nhs.uk/adam.oldfield/32/327_2.png) [@adam.oldfield](https://developer.community.nhs.uk/u/adam.oldfield)\ **Post date:** [10 June 2025 12:46 UTC](https://developer.community.nhs.uk/t/no-legitimate-relationship-with-the-referral/5624/4 "2025-06-10T12:46:49Z")
Hi @product1, This error is related to legitimate relationships. The call you have made is in the context of a `Referring Clinician` at End User Organisation `RHS`. In this context the call will only have LR with the Referral (as identified by the UBRN) if the referral was either created by `RHS` or `RHS` happens to be the related patients registered GP practice. The call has failed so I am assuming this is not the case. Regards, Adam.