# INT PDS - UNKNOWN\_ERROR response

**URL:** <https://developer.community.nhs.uk/t/int-pds-unknown-error-response/10988>\
**Category:** Personal Demographics Service (PDS)\
**Tags:** pds, fhir, spine\
**Created:** [4 March 2026 09:07 UTC](https://developer.community.nhs.uk/t/int-pds-unknown-error-response/10988 "2026-03-04T09:07:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![will.maw](https://avatars.discourse-cdn.com/v4/letter/w/bc79bd/32.png) [@will.maw](https://developer.community.nhs.uk/u/will.maw)\
**Post date:** [4 March 2026 09:07 UTC](https://developer.community.nhs.uk/t/int-pds-unknown-error-response/10988/1 "2026-03-04T09:07:23Z")

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Is it down? Was affecting me last night from around 8pm until I gave up around 11.30pm

Was responding briefly ok this morning around 7.30am and now error response again.

```
  {
    "resourceType": "OperationOutcome",
    "issue": \[
      {
        "severity": "error",
        "code": "unknown",
        "details": {
          "coding": \[
            {
              "system": " https://fhir.nhs.uk/R4/CodeSystem/Spine-ErrorOrWarningCode ",
              "version": "1",
              "code": "UNKNOWN_ERROR",
              "display": "Unknown Error"
            }
          \]
        },
        "diagnostics": "An unknown error occurred processing this request. Contact us for assistance diagnosing this issue: https://digital.nhs.uk/developer/help-and-support. (Message ID: rrt-9105058331022442648-b-geu2-4067949-60258747-4)"
      }
    \]
  }

```

---

<div class="post-metadata">

**Author:** ![Adrian\_Hall](https://dub1.discourse-cdn.com/nhsdigitaldeveloper/user_avatar/developer.community.nhs.uk/adrian_hall/32/587_2.png) [@Adrian\_Hall](https://developer.community.nhs.uk/u/Adrian_Hall)\
**Post date:** [4 March 2026 11:49 UTC](https://developer.community.nhs.uk/t/int-pds-unknown-error-response/10988/2 "2026-03-04T11:49:37Z")

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I am told it should be back now. There was an incident raised for it INC0376206 - a failed deployment to INT that needed a rollback (doesn’t get the same care as Prod 🙂 )