# INT eRS Services only viewable by myself

**URL:** <https://developer.community.nhs.uk/t/int-ers-services-only-viewable-by-myself/13712>\
**Category:** e-Referral Service (e-RS)\
**Created:** [22 July 2026 09:24 UTC](https://developer.community.nhs.uk/t/int-ers-services-only-viewable-by-myself/13712 "2026-07-22T09:24:39Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Rob\_Stevenson](https://avatars.discourse-cdn.com/v4/letter/r/96bed5/32.png) [@Rob\_Stevenson](https://developer.community.nhs.uk/u/Rob_Stevenson)\
**Post date:** [22 July 2026 09:24 UTC](https://developer.community.nhs.uk/t/int-ers-services-only-viewable-by-myself/13712/1 "2026-07-22T09:24:39Z")

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Hi,

I have created A&G and RAS for some services in INT. One of my colleagues can’t see these services whether he’s in as a referrer or definer. When accessed via the APIs the worklists are empty.

It seems only I can book to these or define them. They were originally defined by my colleague who now can’t see them.

RTX RAS Dermatology  
Service ID: 6711579

Dedalus Cardiology A&G - RTX  
Service ID: 6711646

Thanks, Rob

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**Author:** ![tony.marsh1](https://dub1.discourse-cdn.com/nhsdigitaldeveloper/user_avatar/developer.community.nhs.uk/tony.marsh1/32/855_2.png) [@tony.marsh1](https://developer.community.nhs.uk/u/tony.marsh1)\
**Post date:** [22 July 2026 11:18 UTC](https://developer.community.nhs.uk/t/int-ers-services-only-viewable-by-myself/13712/2 "2026-07-22T11:18:23Z")

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Thanks Rob - we will take a look, see if we can spot anything that might help

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**Author:** ![tony.marsh1](https://dub1.discourse-cdn.com/nhsdigitaldeveloper/user_avatar/developer.community.nhs.uk/tony.marsh1/32/855_2.png) [@tony.marsh1](https://developer.community.nhs.uk/u/tony.marsh1)\
**Post date:** [22 July 2026 11:56 UTC](https://developer.community.nhs.uk/t/int-ers-services-only-viewable-by-myself/13712/3 "2026-07-22T11:56:27Z")

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Hi Rob,

I’m struggling to find them also - which clinic type are they both please. Are they both published?

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<div class="post-metadata">

**Author:** ![Rob\_Stevenson](https://avatars.discourse-cdn.com/v4/letter/r/96bed5/32.png) [@Rob\_Stevenson](https://developer.community.nhs.uk/u/Rob_Stevenson)\
**Post date:** [22 July 2026 13:19 UTC](https://developer.community.nhs.uk/t/int-ers-services-only-viewable-by-myself/13712/4 "2026-07-22T13:19:50Z")

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Hi Tony,

Yes, I can send A&G to the A&G one which is cardiology, cardiology genetics.

Thanks, Rob

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<div class="post-metadata">

**Author:** ![tony.marsh1](https://dub1.discourse-cdn.com/nhsdigitaldeveloper/user_avatar/developer.community.nhs.uk/tony.marsh1/32/855_2.png) [@tony.marsh1](https://developer.community.nhs.uk/u/tony.marsh1)\
**Post date:** [23 July 2026 11:14 UTC](https://developer.community.nhs.uk/t/int-ers-services-only-viewable-by-myself/13712/5 "2026-07-23T11:14:25Z")

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Hi Rob,

Thanks for that - so I’ve done a search on the DOS by a random GP I have on my profile and can see the service. So this implies there is something your colleague is doing incorrectly? Are they definitely accesing the same environment?

![image](https://europe1.discourse-cdn.com/nhsdigitaldeveloper/original/2X/6/6d47fe3c2ebdc97e27e3a8bb3572a768fc4b5192.png)

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<div class="post-metadata">

**Author:** ![Rob\_Stevenson](https://avatars.discourse-cdn.com/v4/letter/r/96bed5/32.png) [@Rob\_Stevenson](https://developer.community.nhs.uk/u/Rob_Stevenson)\
**Post date:** [23 July 2026 11:27 UTC](https://developer.community.nhs.uk/t/int-ers-services-only-viewable-by-myself/13712/6 "2026-07-23T11:27:24Z")

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Hi Tony, I’ve had an update from my colleague and the team working on the API and they can both now see the service and the A&G requests.  
Thanks for looking at this for me.  
Thanks, Rob

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<div class="post-metadata">

**Author:** ![tony.marsh1](https://dub1.discourse-cdn.com/nhsdigitaldeveloper/user_avatar/developer.community.nhs.uk/tony.marsh1/32/855_2.png) [@tony.marsh1](https://developer.community.nhs.uk/u/tony.marsh1)\
**Post date:** [23 July 2026 11:49 UTC](https://developer.community.nhs.uk/t/int-ers-services-only-viewable-by-myself/13712/7 "2026-07-23T11:49:00Z")

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thanks @Rob_Stevenson great news 🙂
