# API for "End Triage request"

**URL:** <https://developer.community.nhs.uk/t/api-for-end-triage-request/13034>\
**Category:** e-Referral Service FHIR API\
**Created:** [25 June 2026 11:54 UTC](https://developer.community.nhs.uk/t/api-for-end-triage-request/13034 "2026-06-25T11:54:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Jerry\_Ng](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@Jerry\_Ng](https://developer.community.nhs.uk/u/Jerry_Ng)\
**Post date:** [25 June 2026 11:54 UTC](https://developer.community.nhs.uk/t/api-for-end-triage-request/13034/1 "2026-06-25T11:54:59Z")

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Hi,

Any API can be used to “End Triage request” for specific eRS record?

Thanks.

Jerry

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**Author:** ![George\_Craft](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@George\_Craft](https://developer.community.nhs.uk/u/George_Craft)\
**Post date:** [29 June 2026 15:26 UTC](https://developer.community.nhs.uk/t/api-for-end-triage-request/13034/2 "2026-06-29T15:26:32Z")

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Hi Jerry,

Yes, you can use the A028 Record Triage Outcome endpoint to end a triage request:

_POST /STU3/ReferralRequest/{ubrn}/$ers.recordReviewOutcome_

This is available for referrals in AWAITING\_TRIAGE status. The available outcomes are:

- RETURN\_TO\_REFERRER\_WITH\_ADVICE - return the referral to the referrer with clinical advice.
- ACCEPT\_REFER\_BOOK\_LATER - accept the referral and defer booking to the admin team.
- CANCEL\_APPOINTMENT\_ACTION\_LATER - cancel appointment with action deferred.

A reviewComments field is mandatory with all outcomes.

Roles required: SERVICE\_PROVIDER\_CLINICIAN or SERVICE\_PROVIDER\_CLINICIAN\_ADMIN

You can check if the action is available for a given referral first using A029 Available Actions for User.

See further informtion here: [e-Referral Service - FHIR API - NHS England Digital](https://digital.nhs.uk/developer/api-catalogue/e-referral-service-fhir#post-/STU3/ReferralRequest/-ubrn-/$ers.recordReviewOutcome)

I hope this help, please let us know if you need any further details.

George

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**Author:** ![Jerry\_Ng](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@Jerry\_Ng](https://developer.community.nhs.uk/u/Jerry_Ng)\
**Post date:** [6 July 2026 08:37 UTC](https://developer.community.nhs.uk/t/api-for-end-triage-request/13034/3 "2026-07-06T08:37:17Z")

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Hi,

Is there any different in the ERS backend if we “End the triage” with A028 API (e.g CANCEL\_APPOINTMENT\_ACTION\_LATER) vs eRS frontend \>“Appointments for Booking” worklist\>Select “End Triage request” under “Actions” dropdown menu\> Select “Sent to community service not available in this system”?

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**Author:** ![George\_Craft](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@George\_Craft](https://developer.community.nhs.uk/u/George_Craft)\
**Post date:** [6 July 2026 09:50 UTC](https://developer.community.nhs.uk/t/api-for-end-triage-request/13034/4 "2026-07-06T09:50:02Z")

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Hi Jerry,

Yes, there is a significant difference between these two actions:

A028 with CANCEL\_APPOINTMENT\_ACTION\_LATER keeps the referral active. It cancels the current appointment and requires another clinician to rebook/redirect the referral. The referral moves to the “Appointments for Booking” worklist for further action.

“End Triage Request” → “Sent to community service not available in this system” (via the frontend) cancels the referral entirely. This is a terminal state, no further action can be taken on the referral within eRS.

Hope this Helps,

George

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**Author:** ![Jerry\_Ng](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@Jerry\_Ng](https://developer.community.nhs.uk/u/Jerry_Ng)\
**Post date:** [7 July 2026 15:18 UTC](https://developer.community.nhs.uk/t/api-for-end-triage-request/13034/5 "2026-07-07T15:18:03Z")

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Thx George,

Any FHIR API can be used to “End Triage Request” and save “Sent to community service not available in this system” to related eRS record?

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**Author:** ![George\_Craft](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@George\_Craft](https://developer.community.nhs.uk/u/George_Craft)\
**Post date:** [10 July 2026 10:41 UTC](https://developer.community.nhs.uk/t/api-for-end-triage-request/13034/6 "2026-07-10T10:41:42Z")

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Hey Jerry,

Yes you can use A036 (Cancel Referral). You would call:

_POST /STU3/ReferralRequest/{ubrn}/$ers.cancelReferral_

with reason code COMMUNITY\_SERVICE\_NA. The referral must be in a triage state and a comment is mandatory.

Hope this helps 🙂

George